Troubleshooting

Why are the Textures Blinking?
Video - Fixing Z Fighting Video - Fixing Z Fighting 2 When two surfaces are placed directly on top of one another the software doesn't know which on...
Sat, Mar 5, 2022 at 9:54 AM
How to Get Support or Help for Beyond CAD
Beyond CAD support includes a knowledge base with over a hundred articles as well as training videos can walk through almost every aspect of the software, s...
Tue, Feb 8, 2022 at 3:19 PM
Textures Don't Show Up Upon Loading File
When loading a previously saved .bcad file textured areas may appear white. The most likely issue is it simply takes a while to load the textures and the so...
Tue, Feb 8, 2022 at 3:21 PM
What to do After a Beyond CAD Crash
Beyond CAD has been under development for over two years. While we've worked hard to build features, increase stability and remove bugs, this is still ...
Tue, Feb 8, 2022 at 3:22 PM
I've Placed Colorful Traffic Paths But Where is My Traffic?
If you've placed traffic paths and see them represented by red, orange, yellow, green or blue paths but don't yet see the animated traffic you nee...
Tue, Sep 21, 2021 at 1:53 PM
Why is Beyond CAD Taking So Long to Download?
Similar to AAA and mainstream video game titles, Beyond CAD is a large download due to the many high quality assets, textures and features. While this allow...
Tue, Feb 8, 2022 at 3:24 PM
Why is My Imported Mesh Dark?
If you import a 3D object and it looks dark, it may be caused by lighting and shadows and should be an easy fix.  Open the Environment panel on...
Tue, Aug 3, 2021 at 11:13 AM
Why Did My 3D Import Come In Sideways?
Depending on the 3D object, some imports can come in at the incorrect orientation angle. There are two options to fix this: 1) On import, change...
Tue, Aug 3, 2021 at 1:59 PM
Why is Beyond CAD Running Slowly and How Can I Fix It?
There may be times when Beyond CAD starts to preform slowly and it becomes laggy with a low frame rate. There may be several causes to this, each which has ...
Tue, Feb 8, 2022 at 3:23 PM
Beyond CAD Crashed and I Lost My Scene. How Do I Get It Back?
If you experience a crash or other issue that causes you to lose your Beyond CAD scene, unfortunately there may not be much you can do. Feel free to contact...
Tue, Sep 21, 2021 at 1:54 PM